Terms & Conditions

 

         Welcome to optimaindia.in online webstore. optimaindia.in is a part of Optima Solutions (IT importers and distributors Cochin, Ernakulam, Kerala). Our terms and conditions apply to all of the products displayed on our website. Kindly read and understand carefully.

Account & Registration


​        You have 3 secure account registration methods available on our site. which is, through a google account, Facebook account, or email account. we don't share your information with any third party for marketing or other purposes. if you have any doubts or issues regarding account & registration please contact us at info@optimaindia.in

Pricing Information and Order Related


       If a product is listed with incorrect information due to an error in pricing or product information, Optimaindia.in has the right to reserves to reject or cancel any orders placed for that product, unless the product has already been shipped. 
In case Optimaindia.in accepts your order, the amount will be debited from your credit/debit card account and notify you via email that the payment has been processed.
       If we need to cancel the order after processing the payment due to any technical issue or in case of any damage happened to the available product in our warehouse after the processing of your order, the debited amount will be refunded to your account within the processing time depending on the partner banks.

        When you order a product, we looking for its availablity in entire market and let you know its availability with in 2 Days. Please confirm product availablity before make payment. if you have any doubts or issues regarding pricing information please contact us at info@optimaindia.in

Sales and Return Terms


​       We will not take back or exchange the products that are already sell. Once your order confirms, the item will be checked for physical damage before delivery, if we noticed any physical damage to the product, we will inform you and will send another same item to you as soon as possible. We are not liable for any kind of physical damage to the item after the delivery.
        It is the responsibility of the buyer to immediately check at the counter or delivery time for the physical condition of the purchased goods. If you had noticed any damage to the package during delivery, You can contact us for more clarification or return the package to the delivery team. if you have any doubts or issues regarding our sales terms please contact us at info@optimaindia.in

 

Warranty or Guarantee

 

        We are not providing any warranty or guarantee for any of our goods from our side. A guarantee or warranty is provided by the respective manufacturers. optimaindia shall not incur any liabilities whatever nature arising in contract or delict from any injury, loss or damage, to any person or property arising from the use of the product. No action or claim of whatever nature shall lie against optimaindia ​arising out of or in connection with any defects in, or unsuitability of, any Products.
if you have any doubts or issues regarding our site security please contact us at support@optimaindia.in



About Our Site Security


​        We have SSL Security certificate for secure payment for our website. we do not share your information with anybody for any purpose. if you have any doubts or issues regarding our site security please contact us at info@optimaindia.in

About Our Privacy Policy


​     We do not share your personal information with third parties for their marketing purposes or any kind of nonlegal purposes without your consent. Your privacy is very important to us. We clearly understand that Your Information is very important to protect. We store and process Your Information with our trusted partner (wix.com) and it's protected by the world's best security devices. If you have any objection to the use or transfer of your Information in this way please do not use our website. if you have any doubts or issues regarding our privacy policies please contact us at info@optimaindia.in

Payment Related

        Currently, we accept debit/credit cards, Google Pay, Phone Pay, Paytm, PayUMoney, etc... All payment transactions are encrypted and secured by the terms of SSL certificate authorities.